Privacy Policy

Avlo Group respects participant privacy and handles personal information with care, confidentiality and consent. This page should be reviewed by the organisation before publication to ensure it reflects operational processes, privacy obligations and NDIS recordkeeping requirements.

Information we collect

We may collect contact details, NDIS plan information, support needs, referral details, health-related information and communication preferences where required to deliver services safely.

How information is used

Information is used to assess referrals, plan supports, communicate with participants and authorised representatives, deliver services, manage safety and meet legal or regulatory obligations.