Frequently Asked Questions
Answers to common questions about Avlo Group services, eligibility and getting started.
What is Avlo Group and what do you do?
Avlo Group is a NDIS support based in Victoria, dedicated to supporting individuals with disability to live fulfilling, independent lives. We offer Supported Independent Living (SIL), Core Supports, Community Nursing, Support Coordination and Short-Term Accommodation (Respite), all delivered with a genuine, person-centred approach.
How do I know if I am eligible for Avlo Group's services?
If you have an active NDIS plan that includes funding for the support you need, you may be eligible to access our services. We work with participants across a range of disability types and age groups. If you are unsure, contact us for a no-obligation conversation about your plan and how we can help.
Can I choose how and when I receive my supports?
Absolutely. Your goals and preferences come first. We work closely with you, and with your family or carers if you choose, to build a support schedule that fits your life, routines and goals. You are in control.
What areas in Victoria do you service?
We are based in Victoria and support participants across a range of locations. Contact us to confirm whether we service your area or can connect you with appropriate local supports.
How do I get started with Avlo Group?
Getting started is simple. Contact us by phone or email and a friendly team member will guide you through the process, from understanding your NDIS plan to matching you with the right supports and staff. We are here to make the journey as smooth and stress-free as possible.
